Welcome to our Refund and Returns Policy, crafted with your satisfaction in mind. At Learn Bird Watching, we strive to ensure your shopping experience is seamless from start to finish. Learn more about our commitment to hassle-free returns and exchanges below.
Overview
Our aim is to make your shopping experience with us as smooth as possible. Please read through our return and refund policy to understand your rights and responsibilities.
Duration
You have 30 days from the date of purchase to request a return or exchange. After this period, unfortunately, we can’t offer you a full refund or exchange.
Eligibility
To be eligible for a return, your item must be unused and in its original packaging. Certain items, such as downloadable ebooks, are exempt from returns.
Refunds
Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed and credited to your original method of payment within a reasonable timeframe.
Late or Missing Refunds
If you haven’t received your refund yet, please first check your bank account. Then, contact your credit card company and bank. If the issue persists, feel free to reach out to us at {email address}.
Sale Items
Only regular priced items may be refunded; sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange a defective or damaged item, please email us at admin@learnbirdwatching.com for assistance.
Shipping Returns
To return your product, mail it to:
1232 Guelph Line
Unit #4
Burlington, Ontario
Canada
L7P 2S9
You are responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Depending on your location, the time it may take for your exchanged product to reach you may vary.
Need Help?
If you have any questions or need assistance with refunds and returns, please don’t hesitate to contact us at admin@learnbirdwatching.com. We’re here to help!
